Delivery Policy
Last updated: September 2026
Saharamat delivers products across the United Arab Emirates. This Delivery Policy explains our shipping process, timelines, and related terms.
1. Delivery Coverage
We currently deliver to all major cities and areas across the UAE.
2. Processing & Delivery Time
• Orders are processed within 1–2 business days after confirmation.
• Delivery typically takes 3–5 business days, depending on your location.
• Delivery times may vary during holidays, peak seasons, or due to unforeseen circumstances.
• Delivery typically takes 3–5 business days, depending on your location.
• Delivery times may vary during holidays, peak seasons, or due to unforeseen circumstances.
3. Delivery Charges
Applicable delivery fees, if any, are calculated and displayed clearly at checkout before order confirmation. We may offer free delivery on select orders or promotions.
4. Cash on Delivery (COD)
COD is available on eligible orders. Customers can pay in cash directly to the delivery agent upon receiving their order.
5. Order Tracking
Once your order is dispatched, you will receive a confirmation with delivery details via WhatsApp or email.
6. Delays
While we strive to meet stated delivery timelines, delays may occasionally occur due to weather, public holidays, or courier-related issues. We will notify customers of any significant delay.
7. Failed or Unsuccessful Delivery
If delivery fails due to an incorrect address, an unreachable customer, or unavailability at the delivery location, additional re-delivery charges may apply.
8. Contact for Delivery Support
For delivery-related queries, please contact us at support@saharamat.com.